Managed Service Methodology
A structured and proven framework for delivering AWS AppStream 2.0 and AWS WorkSpaces managed services.
- Assess: Diagnose & remediate longstanding issues
- Design: Solutions architected to unique business needs
- Implement: Seamless setup, configuration & onboarding
- Upgrade: Ensure compatibility, security & performance
- Migrate: Move between platform solutions with minimal disruption

Expert Roles for Every Engagement
- Service Delivery Manager (SDM): Oversees lifecycle, manages timelines, deliverables, and communications.
- Service Delivery Architect (SDA): Defines architecture, ensures AWS Well-Architected alignment, scalability, security, and compliance.
- Solution Engineer / Consultant: Implements technical components, handles configuration, deployment, testing, and knowledge transfer.
- Subject Matter Experts (SMEs): Provide expertise in identity, networking, packaging, and performance optimization.
Statement of Work (SOW) Templates for Proof of Concept (PoC)
Clear Deliverables to Ensure Success
Deployment of the Proof of Concept (POC) environment.
Configuration and validation of AWS AppStream 2.0 / AWS WorkSpaces environment.
Execution of structured testing and acceptance plan aligned with customer use cases.
Delivery of project documentation (architecture diagrams, configuration guides, operational runbooks).
Prerequisites Template Document for AWS AppStream & WorkSpaces
Before proceeding with the AWS deployment, it is essential that the following prerequisites are already defined and readily available. You can download the full prerequisites template using the link below: