Home Privacy Policy
The privacy of our clients, customers, and employees is very important. This privacy policy describes our policies and procedures on the collection, use, sharing, and disclosure of your data.
This privacy policy does not apply to third-party or external websites. Be wary of the privacy terms of those websites before providing any personal information.
Our privacy policy is continuously updated. We therefore invite you to visit this webpage frequently to check for updates, changes, or adjustments.
We use different methods to collect data through:
→Our contact form (located in https://samanagroup.co/contact).
→Public information from social media platforms.
→Your service contract with us.
→Direct interaction with you.
When using our contact form, we will collect your:
→Email address.
→Phone number.
We may also collect public information from social media platforms or search engines such as your:
→Company address.
→Company name.
→Role or function.
When our services are contracted, and through direct interaction, we may collect additional information from you or your organization such as:
→Email addresses.
→Phone numbers.
→ID numbers.
→Account IDs.
→Organization charts.
→Processes, policies, and procedures.
→Detailed network topology and configuration.
→Detailed server topology and configuration.
→Details about other information assets.
To process payments or invoices we will also require your bank information.
We may use the data to:
→Contact you.
→Create a channel of communication.
→Manage your company’s requests.
→Provide the service you contracted.
→Analyze your infrastructure and provide suggestions.
→Send business proposals.
→Determine the effectiveness of our marketing campaigns.
→Improve our service and client experience.
All data is encrypted and stored according to our Acceptable Use Policy. Access to this data is given on a need-to-know basis and the least-privilege principle.
The data will be destroyed after the period specified in our Data Retention policy. The length of time data will be retained depends on the type of data.
In case of company closure or bankruptcy the data will be retained, as per our Data Retention Policy, and then destroyed.
Data may be shared data with:
→Our employees and/or any contractor hired by us to provide the contracted service.
→Our business partners (to provide you with a service and with your consent).
Under certain circumstances, your data will be disclosed if we are ordered to do so by law or in response to a valid request by a public authority (e.g. a court or a government agency).
Your data may also be disclosed when such action is necessary to:
→Comply with a legal obligation.
→Protect and defend the rights or property of the company.
→Prevent or investigate possible wrongdoing in connection with the services we provide.
→Protect the personal safety of our clients and employees.
→Protect the company and our employees against legal liability.
In case of a merger or acquisition, the data will be shared or transferred to the partner company or purchaser as part of the contract to ensure the continuation of the contracted service.
In case of doubts or inquiries, please use our contact form at https://samanagroup.co/contact