Managed Services Methodology

A framework for delivering AWS AppStream 2.0 and AWS WorkSpaces managed services.

  • Assess: Diagnose & remediate longstanding issues
  • Design: Solutions architected to unique business needs
  • Implement: Seamless setup, configuration & onboarding
  • Upgrade: Ensure compatibility, security & performance
  • Migrate: Move between platform solutions with minimal disruption
Managed Services Phases for AWs AppStrem 2.0 and AWS Workspaces

Expert Roles for Every Engagement

 

  • Service Delivery Manager (SDM): Oversees lifecycle, manages timelines, deliverables, and communications.

 

  • Service Delivery Architect (SDA): Defines architecture, ensures AWS Well-Architected alignment, scalability, security, and compliance.

 

  • Solution Engineer / Consultant: Implements technical components, handles configuration, deployment, testing, and knowledge transfer.

 

  • Subject Matter Experts (SMEs): Provide expertise in identity, networking, packaging, and performance optimization.

 

Statement of Work (SOW) Templates for Proof of Concept (PoC)

Clear Deliverables to Ensure Success

 

Deployment of the Proof of Concept (POC) environment.

Configuration and validation of AWS AppStream 2.0 / AWS WorkSpaces environment.

Execution of structured testing and acceptance plan aligned with customer use cases.

Delivery of project documentation (architecture diagrams, configuration guides, runbooks).

Prerequisites Template Document for AWS AppStream & WorkSpaces

Before starting with an AWS implementation, it is essential that the following prerequisites are already defined and readily available. You can download the full guide using the link below:

Samana’s offerings on the AWS Marketplace

Samana offers managed services and solutions through the AWS Marketplace to help organizations simplify cloud operations and improve security. To learn more about our approach and capabilities, visit our AWS services page. You can also explore and subscribe to our offerings directly in the AWS Marketplace for faster procurement and deployment.